Terms and Conditions - Wandsworthon Man and Van
Welcome to Wandsworthon Man and Van. Please read these Terms and Conditions carefully before using our services.
1. Introduction
These terms govern your use of our man and van services. By booking our services, you agree to comply with and be bound by these terms.
2. Services Provided
We offer professional moving services, including packing, transportation, and unpacking. Our team is committed to ensuring a smooth and efficient moving experience.
2.1 Booking Process
- Reservations can be made online or via phone.
- A deposit may be required to secure your booking.
- Confirmation of your booking will be sent via email.
2.2 Service Availability
Our services are available seven days a week, subject to availability. We recommend booking in advance to ensure availability on your preferred date.
3. Payment Terms
Payment is required upon completion of the service. We accept various payment methods, including credit/debit cards and bank transfers.
3.1 Pricing
Our pricing is transparent and competitive. Costs are based on the volume of items, distance, and any additional services requested.
3.2 Additional Charges
- Extra charges may apply for stairs, long carries, or bulky items.
- Cancellation fees may apply if the booking is canceled within 24 hours of the scheduled service.
4. Customer Responsibilities
Customers are responsible for ensuring that all items are properly packed and ready for transport. We recommend labeling all boxes for easy identification upon arrival.
4.1 Prohibited Items
- Hazardous materials
- Perishable goods
- Valuables such as jewelry and important documents
5. Liability and Insurance
We take utmost care in handling your belongings. However, in the unlikely event of damage, our insurance policy covers up to a specified limit. It is recommended to purchase additional insurance for high-value items.
5.1 Claims Process
In the event of damage or loss, please notify us within 24 hours with detailed information and evidence. We will investigate and process your claim promptly.
6. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the booking process is used solely for service delivery and will not be shared with third parties without your consent.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts.
8. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website.
9. Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
